Chaptah Tube

Click & Collect

• Free click & collect from our Fitzroy store — usually ready within 1–2 hours

Local Delivery

• Available to select nearby postcodes
• Free local delivery for orders over $50, usually same or next business day
• $10 delivery for orders under $50
• Orders may be sent with AusPost if we can’t get to you within a day or two
• Postcodes covered: 3065, 3066, 3068, 3054, 3053, 3057, 3056, 3058, 3044

Shipping within Australia

Shipping to New Zealand

• Free shipping for orders AUD $100+ where shipping is available
• Flat rate AUD $15 for orders under AUD $100
• Some exclusions apply for bulky or oversized items — contact us for a quote

International Shipping

• Free shipping for international orders AUD $200+ where shipping is available
• Flat rate AUD $30 for international orders under AUD $200 where shipping is available
• Some exclusions apply for bulky, oversized, restricted, or difficult-to-ship items — contact us for a quote
• Orders shipped outside Australia may be subject to tariffs, import duties, VAT, customs charges and/or handling fees charged by the destination country. These charges are not included in our prices or shipping rates, and are the responsibility of the customer.
• International shipping availability depends on the destination country, parcel size, product type, and current carrier restrictions. If we are not able to ship your order, we will contact you and cancel/refund the order if needed.

Handling Times

• Orders are usually sent same business day if placed before 3 pm AEST